Policies
Return Policy
Uh-Oh, I changed my mind
Sealed, unopened spirits in original condition may be returned within 14 days of purchase when accompanied with your original sales receipt for a full refund. The refund will be in the form of original payment.
Apologies in advance for the inconvenience
To ensure quality control of our inventory, all sales are final on wines and sakes and they may NOT be returned for a refund, store credit or exchange. Trust us, this is to the customer's (YOUR) benefit
Don’t worry, we got your back
Defective wines, spirits, and sakes may be exchanged for items of equal or a credit towards an item of greater value within 14 days of purchase when accompanied with your original sales receipt. Proper handling and storage is essential for all wines, spirits, and sakes. Leivine Wine & Spirits shall have sole discretion to refuse any exchange(s) in the event of suspected fraud, abuse, mishandling and/or improper storage after the purchase.
If your items were shipped or delivered, please use our 'Contact Us' form or call us at 718-908-9900 to discuss your options.